国庆长假 coincides with the grand opening of the White Goose Pond Vientiane City, resulting in a significant influx of visitors and heightened challenges for market safety. The Liwan District Market Supervision Bureau deployed personnel to monitor the site, focusing on food safety, special equipment operations, and market order regulation. They conducted strict and comprehensive inspections to ensure smooth operations in Vientiane City and surrounding areas.

The enforcement officers implemented a proactive approach, inspecting major food service establishments and supermarkets daily before business hours. They meticulously checked food purchase records, product labeling, production dates, and expiration dates, emphasizing accountability for food safety among business operators. Additionally, they utilized an "Internet + Bright Chef" smart supervision system that covers all dining merchants, employing remote monitoring and AI technology for visual, traceable oversight, effectively preventing substandard food from reaching consumers and safeguarding food safety.

Given the high visitor volume, averaging over 200,000 per day at Vientiane City during the holiday, and the intensified load on elevators and other special equipment, enforcement personnel coordinated with maintenance units for daytime inspections and nighttime repairs. They conducted thorough checks on all operational elevators after closing time. Safety hazards identified were managed through a strict “registration—immediate rectification—verification” process to prevent equipment from operating under unsafe conditions. Since the opening on September 30, 615 pieces of special equipment have been inspected, and 17 safety issues have been addressed to maintain public safety.

To guide and regulate business conduct, the bureau urged merchants to comply with pricing laws, ensuring transparent pricing and honest operations. They also focused on addressing common issues related to food safety and consumer disputes during the holiday, establishing a rapid response mechanism for complaints. They adhered to a “same-day resolution” policy to shorten processing times and enhance service quality. During the holiday, enforcement officers resolved 15 complaint cases and addressed 6 public sentiment issues, ensuring that every public request received attention and timely resolution, ultimately fostering a fair, transparent, and reassuring consumption environment.